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CLE Frequently Asked Questions

It’s the final days of CLE season and we’re experiencing a higher-than-normal call volume. We’ll respond as quickly as possible, but, in the meantime, you may get a faster response by emailing our friendly staff or reading the FAQs below.

Email your question to and include your attorney registration number.

We know you have a lot of choices when it comes to CLE, and we appreciate your loyalty to the Columbus Bar Association!

You can use the “forgot password” function on our website at If that does not work, please email and we’ll reset it for you. Please include your name, supreme court number and the email you’d like us to use to correspond with you. During the busy year-end CLE rush, we will have staff monitoring this email outside of normal business hours, but please be aware that response times may be slower during the evening and on weekends.

The Columbus Bar association will report your CLE hours to the Supreme Court on your behalf so you don’t need to do anything other than complete the course!

CLE providers have 30 days to report your hours. The Supreme Court looks at completion date, not date reported, when compiling your transcript. The CBA typically reports self-study hours to the court every Monday for courses completed the previous week. Credits for live webinars and in-person classes are reported within 5 business days.

Self-study classes can be found on your "Purchased Courses" page on your Dashboard at Log onto the CBA website and go to your dashboard. (Your dashboard is the first choice under the “for members” tab.) Once on your dashboard, you will find “purchased courses” on the black bar on the left side of the screen near the bottom. Simply click “purchased courses” and click on the course you wish to take, then hit play!

If you have a current Easy Pass with hours available, you’ll be able to select “Easy Pass” as your payment option at checkout.

Our staff can prorate a class for you so that you can use your remaining Easy Pass hours plus another form of payment. Please reach out to our staff via for assistance.

If you need to take the class immediately in order to meet your CLE requirements, go ahead and pay for the class with your credit card and send us an email. We’ll be able to prorate the class and issue a refund for the difference between your available Easy Pass hours and the cost of the course.

No, your course progress is recorded every few seconds. If you are interrupted or disconnected, simply re-launch the course, click play, and it will automatically continue from your last position.

Unfortunately, at this time, we only allow one Easy Pass purchase per member per membership year.

For self-study classes, you can download a certificate of attendance from the course on our website. Go to “Purchased Courses” ( and select the course from your list by hitting “view course.” Scroll to the bottom of the course page and select “view certificate” to download and print a certificate of attendance.

For live webinars or in-person classes, send an email request to and we’ll email you a certificate within 3 business days.

If you are having trouble with video playback, we suggest the following:

It could be a connection/buffering issue where it's not able to stream the video over the connection fast enough to keep up. The videos are hosted on Vimeo, a video streaming platform. First go directly to and see if you are able to play any of those videos without issue. Some organizations have firewall rules that block access to or throttle video streaming services such as Vimeo. This will cause the video not to load, play or buffer excessively. If you are experiencing the same issues with the other videos on Vimeo, then contact your IT department and see if they may be blocking or throttling streaming video connections or connections to Vimeo.

You can check for an overall connection issue by going to and running the speed test. You'll want to see download speeds of at least 10 Mbps and upload speeds of at least 1 Mbps for these programs.

If you are not seeing those speeds, here are some things that might be an issue:

  1. WiFi out of range or does not have a good signal. Move closer to your WiFi router or use a hardwired ethernet connection instead of WiFi.
  2. Using an office VPN while watching the program. Some office VPN connections route all traffic through the office internet connection and this can restrict your bandwidth. Disconnect the office VPN, if in use.
  3. Issues with your browser or computer. Updates, other programs running in the background, and other factors can cause playback issues. Try restarting your computer and see if it's any better.
  4. ISP issues. Sometimes your Internet Service Provider is experiencing an issue and this can lead to problems. If this is the case, it's usually best to wait an hour or so and try again. ISPs often won't acknowledge the problem.
  5. Anti-virus/anti-malware software. This is not a common issue, but some security software will intercept all internet traffic and can cause a bottleneck.

We strive to accurately report CLE hours, but sometimes mistakes can happen. We’re happy to research and correct errors right away. Please send an email to with the following information:

  • Your name
  • Your supreme court number
  • The name and date of the course that you believe contains an error
  • A description of the error (Example: The class contained 1 hour of professional conduct, but it was reported as general credit)

We’ll research the issue and get back to you within 3 business days, and will correct any mistakes directly with the Court within the same timeframe.

Go to the attorney portal on the Supreme Court of Ohio website at

The most accurate source of information regarding CLE rules, requirements and penalties is the Supreme Court of Ohio. Here’s a link the attorney FAQs that relate to CLE:

Most shorter CLE programs are held via live Zoom webinar. Longer seminars are held at the Columbus Bar offices, 230 West Street, Suite 100, Columbus, OH 43215, with the option to attend via Zoom if desired. Please refer to course descriptions for information specific to each program.

The Columbus Bar reserves the right to modify or cancel a program if circumstances warrant. If the Columbus Bar cancels a program, full tuition will be refunded. Cancellations by program participants received by 5:00pm the business day prior to the program will be refunded less a $25 service fee. No refunds are given for cancellations received on or after the day of the programs. Upon request, course materials are available in consideration of tuition paid.

If a registrant requires special arrangements in order to participate in a Columbus Bar program, please contact the Columbus Bar at least one week prior to the course date at (614) 221-4112.

The Columbus Bar does not allow the audio and/or video taping of programs by participants.

Please inquire about members-only auditing opportunities.

CLE Easy Pass

Unlock big savings on high-quality CLE

  • 12 CLE hours
  • Valid for the full duration of your CBA membership year
  • Use it for self-study CLE
  • Use it for in-person CLE
  • Use it for CLE presented via live webinar

Contact Us

Columbus Bar Association
230 West Street, Suite 100
Columbus, OH 43215

Parking Information

Phone: (614) 221-4112
Fax: (614) 221-4850

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