Dealing with Difficult Clients, Ethically (Live Webinar)

Dealing with Difficult Clients, Ethically (Live Webinar)
1.5 Prof. Conduct CLE Hours • Event #200625PC • CLE Easy Pass Eligible
M: $67.50/$75 • NM: $95/$107.50 • Paralegal/Non-Attorney: $52.50/$60

PLEASE NOTE: This is a live interactive webinar that can be viewed on your own computer remotely. Participants will receive 1.5 hours of Live Prof. Conduct CLE credit. After registering for the course, you will receive a SEPARATE email from Zoom with a personalized link to access the live webinar. You must use your unique link in order to receive CLE credit for attending.

WISDOM, WIT, & ETHICS: The Instruction Book on Dealing with Difficult Clients While Complying with the Rules of Ethics
June 25, 2020 (12:00pm-1:30pm on Zoom)

We have all had difficult clients, but do you let those clients affect your ethical, civilized and professional behavior? This class will teach you, with wit and wisdom, effective strategies to avoid the urge to disappoint yourself (and others) with unprofessional responses.
  • An Overview of the ORPC: The Purpose Behind the Rules
  • The Difficult Client and Civility
  • The Difficult Client and Professionalism
  • Nationally Known Cases: Cohen, Avenatti, et al.
  • Civility Between Attorneys: The Rules of Conduct
  • Obligations to the Client vs. Duty as Officer of the Court
  • Setting Client Expectations
  • Defining the Scope of Representations: Drafting a Good Retention Contract (ORPC 1.5)
  • Competence (ORPC 1.1)
  • The Rules of Effective Client (and Court) Communication
  • Civility as a Behavior
  • Rule 11 and the Duty to Cooperate
  • Preserving Confidences (ORPC 1.6)
  • Ethical Billing Practices (ORPC 1.15)
  • Effectively Explaining Options (ORPC 1.4)
  • Disagreements with Clients and Respects Towards Others (ORPC 1.2 and 1.16)
  • Duties of Loyalty and Independent Judgment (ORPC 1.7)
  • The Lawyer as an Advocate (ORPC 3.1 et seq)
  • Review of the Lawyer’s Creed
William J. Price, Esq., Elk & Elk
6/25/2020 12:00 PM - 6/25/2020 1:30 PM
Columbus Bar Association 175 South Third Street Suite 1100 Columbus, Ohio 43215

Thursday, 25 June 2020

Please select this option if you want printed materials. Electronic materials will be available at no cost.
12:00 PM - 1:30 PM
6/25/2020 12:00 PM

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