A Great CBA Member Benefit: Ruby Receptionists

by Bradley W. Miller, Burton Law LLC

One of the many benefits that membership in the Columbus Bar Association provides members, and that I personally use through my firm, is a discount for Ruby Receptionists (click here for details). Ruby Receptionists provide virtual receptionists for you or your firm at a fraction of the cost of an on-site receptionist.

At Burton Law LLC we have used Ruby for over six months now for our firm phone system. Before that we used another virtual mailbox/receptionist service, but it quickly became unable to provide the level of service we needed. With Ruby, I can say that the service has been great and I have had no complaints.

When someone calls the firm number (we have a local number for each of our three cities), one of the virtual receptionists answers, gets some information from the caller, and direct-dials the appropriate attorney. I have Ruby call my cell phone so I can take calls from wherever I happen to be. Just like with a staff receptionist, if I don’t want to talk to the caller, I can have Ruby take a message or put the caller through to voicemail. Voicemails are recorded and sent to my email as WAV files so I can listen to them whenever I have the chance as well as save them to the case file.

My favorite feature is that I can go online or through the Ruby iPhone app and set my availability. So let’s say I know I am going to be in court on Friday from 9:00am until 2:00pm. I can instruct Ruby to send all calls during that time to voicemail. Or if you have a recurring event, such as a monthly CBA committee meeting, you can let Ruby know you are unavailable on the third Thursday of each month from 11:30am until 1:30pm and have the receptionist notify the caller you are out of the office. This feature is also useful to block off time to work with no phone interruptions.

Ruby provides a free 14-day trial, so if you are interested I would recommend that you take advantage of this great CBA benefit and check Ruby Receptionists out.

Posted in Columbus Bar, Technology, The Legal Profession | Tagged , | 1 Comment


New and Modified Local Juvenile and Domestic Rules

Effective March 1, 2012:

Text of the Rules is also stored at the online Guide to Ohio Courts.

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eBooks: the Future of Law Practice (and Death of the Printed Book)?

by Bradley W. Miller, Burton Law LLC

Johannes Gutenberg is credited with inventing the movable type printing press in around 1440, allowing books to be printed cheaply and relatively quickly. At the time, his invention marked the beginning of the rapid spread of knowledge around the world.

Five hundred and seventy years later, there is finally a new medium for the even faster spread of knowledge: the eBook. An electronic book, or eBook (sometimes spelled “ebook” or “e-book”), is simply a book-length publication in digital form that is readable on computers and other electronic devices (from Wikipedia). Often an eBook is merely a digital version of a traditional paper book. However, the number of “books” in digital format only is quickly growing.

Always slow to see change – our legal system is based on precedence after all – eBooks haven’t made much headway into the legal profession yet. But it is likely only a matter of time before they start turning up on a regular basis. What does this mean for you as a lawyer, law student, or other member of the legal industry?

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Posted in Technology, The Legal Profession | Tagged | 1 Comment


Columbus Bar NewsBytes: Volume 35

Click here to read the latest Columbus Bar NewsBytes e-newsletter.

In this issue…

1. Franklin County Law Library Moving March 6
2. News from the Ohio Supreme Court
3. ‘Legal Rebel’ to Present at Columbus Bar CLE
4. Our Healthiest Renewal Rate Ever
5. Apply for Ohio’s Workplace Wellness Grant
6. Free Online Courses: Topics in Digital Law Practice
7. Picture This!
8. Columbus Bar Foundation and Association Gala 2012
9. Blawg, Blawg, Blawg
10. Did You Know?
11. Et Cetera

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Are You LinkedIn?

by Bradley W. Miller, Burton Law LLC

You’ve probably heard of LinkedIn at some point in the last couple of years. It is often spoke of in the same breath as Facebook and Twitter, although it has a much different audience than either. What exactly is this LinkedIn anyway, and how as a lawyer can you use it?

What LinkedIn Is

At the most basic level, LinkedIn is a huge digital rolodex. With almost 150 million members, 60 million of those in the United State, LinkedIn is the world’s largest professional network on the internet. Two new members are signing up every second.

LinkedIn is a combination online resume, social network, and news source. Like Facebook, individuals create profiles. The LinkedIn profile, however, is a digital resume rather than a collage of embarrassing photos or a place to trade Farmville favors. On your profile page there are places to list your current and past positions, educational experience, professional affiliations, and charitable involvement. You can even list specific skills or practice areas that someone can search to find you.

Firms can use LinkedIn to create a company page that gives an overview of the firm, a description of the services the firm provides, and a career section to post job openings for attorney and staff positions.

Why Lawyers Should Care

According to a 2010 survey conducted by AML Legal Intelligence, approximately 1.5 million lawyers are on LinkedIn as of 2010. That number has surely increased since then. Besides lawyers, your clients are probably on LinkedIn too. Go check, I’ll wait (www.linkedin.com/ – there is a search box at the bottom of the page you can use without having to sign up).

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Dictation on the iPhone/iPad?!

by Paul J. Unger, Esq., Affinity Consulting Group

The sound-recorder built into the iPhone and iPad is too basic for lawyers who need to do more traditional features of dictation equipment.  A few months ago, I learned about a great dictation app called Dictamus that I use almost daily, Dictamus Dictate & Send ($14.99).
 
Like a traditional digital recorder, one can rewind, overwrite and insert anywhere within the audio recording. Once you are finished with the recording, download the  recordings, send as e-mails, or upload to Dropbox, MobileMe, FTP or WebDAV. Many attorneys use Dictamus to email dictation to a virtual assistant.  I use it to record my timesheets when I am on the go so I capture more billable time.

To see the latest choices in iPhone and iPad Apps come to the CBA@noon session on February 28 from noon to 1:00pm. Contact Donna Sweet (donna@cbalaw.org) to reserve your spot.

Paul J. Unger, Esq. (punger@affinityconsulting.com) is a national speaker and writer on legal technology.  He will be speaking at ABA TECHSHOW on March 29, 2012 in Chicago, IL (www.techshow.com) about Courtroom Technology and using the iPad in the Courtroom.

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Y?

Lightbulb! I just realized what makes me so uncomfortable with social media. As lawyers, we are sort of trained to not express an opinion about things – just focus on the facts, lest others attribute our opinion about a particular issue to their case/facts/circumstances; or, worse yet, judge us by our thoughts and opinions. Indeed it can be both a pro and a con depending on your desired audience. But, without a doubt, it comes down to a very public reflection of your professional reputation among potential clients, judges, colleagues, and friends.

Lawyers, generally (not universally), are somewhat reflective by nature – even philosophical. (Hence this post.) While we openly (and sometimes loudly) share opinions in person with one another, to put such thoughts out into the almighty internet is kind of scary, mostly because we don’t have control over who “hears” them. In person, we know who said what and when. Online, the comments are not only visible beyond our comfort zone of trusted colleagues, but now in the eternal abyss of human consumption beyond our control.

And therein lies my next hang-up with social media: control (or lack thereof). While arguably, there are ways you can control who sees what you’ve said in social media, we all know there are ways around that. In fact, it’s the very hallmark of social media – you actually want people to share your comments/blog posts/articles. It’s supposed to elevate your credibility in a way that turns into quantifiable business. In its most basic form, it’s marketing. But, not knowing who your ultimate reader may be is worrisome. I wouldn’t want something to be taken out of context or otherwise misinterpreted – we’ve all experienced how what was typed in an e-mail didn’t translate well to the reader for lack of tone or context.

Lack of control is a tough thing to accept. Take for example my recent Facebook posts about my horrendous commute from Union County to downtown Columbus. Mostly what I posted was in jest, because humor is supposed to deflect the stress. But it’s funny to me how many comments I have gotten from people who got wind of my “rants”. They fell into two camps: (a) those who found them hilarious and (2) those who suggested I might have an anger management problem. I find it interesting how people can come to such different conclusions about these posts.   (For the record…on the realization that my commutes were maybe getting slightly more nerve-racking than necessary, I did take measures to ease  my anxiety for the sake of those travelling around me.  I have taken to books on CD – they distract me from the idiocy occurring around me.)

Lack of control in who reads your stuff, coupled with my realization that differing minds come to differing conclusions, translates into something of an epiphany: social media is just plain scary. The net effect is watered-down commentary about nothing. Sharing information without expressing an opinion, and a reluctance to share thoughts or experiences, lest someone misinterpret or judge me. In fact, I just read a blog post on Law.com, which discusses this very thing – how lawyers “need to venture beyond the “safe and boring” when writing a blog…and the importance of listening and engaging for lawyers who write a blog.”

Now what? I’m not sure. I’m not one to dwell on anything really. In fact, I’m more of the “get over it” or “move on” type. And, I’m also not one to do things because everyone else is doing it. I need purpose – if X, then Y. While I may not be mathematical, I am methodical – I want to do X as a step to making Z happen. So, I guess I still struggle with the Y – if I post a comment (X), then what (Y)?

But here’s the other thing…lawyers also like debate. So maybe it’s okay to post something provocative, because that sparks dialogue, which can spark change. And maybe that’s the end result? A platform for change.

What’s your Y? How do you measure it?

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Columbus Bar Lawyers Quarterly – Winter 2012 Now Available Online

Click here to read the latest edition of Columbus Bar Lawyers Quarterly – download a PDF of the full magazine or pick and choose between the 25 individual articles.

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What’s Hot and What’s Not in the Legal Profession

The ABA’s January/February 2012 edition of Law Practice Magazine includes a report on recent trends and developments in the legal profession. Read the full report here. Some highlights include:

Hot Practice Areas:

  • Banking
  • Health Care
  • Energy
  • Intellectual Property
  • White Collar Crime
  • Regulatory
  • Financial Services
  • Cyber Crime
  • Labor & Employment
  • Commercial Litigation

Marketing and Business Development:

  • Social media continues to grow
  • Educational online videos as a practice-building tool
  • Emphasis on return on investment (ROI)
  • Recruiting and marketing as one function

Other Trends and Issues:

  • Fewer partners
  • Fewer entry-level associates
  • Increase in temporary or contract lawyers, paralegals, process management specialists, and outsourcing of legal research, e-discovery and document management
  • Non-lawyer competition from LPOs and Internet providers of legal services
  • Globalization
  • Mergers

What are your thoughts? Does this national report reflect what you are seeing in the central Ohio legal community? Are there any trends that you’ve noticed that weren’t mentioned in the ABA’s report?

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Free Topics in Digital Law Practice Online Course – Begins 2/10/12

by Bradley W. Miller, Burton Law LLC

For those interested in learning more about digital law practice, the Center for Computer-Assisted Legal Instruction (CALI), is providing a free 9-week online course focused on the changes that are occurring in the legal practice.

Each Friday at 2:00pm beginning February 10, 2012, a guest speaker will present a 30-minute presentation on a different component of digital law, from virtual law firms to online research to social media. After the presentation, there will be question-and-answer session. Participants will also get an interactive homework assignment to complete.

Featured speakers include Stephanie Kimbro (www.virtuallawpractice.org/), Ernie Svenson (www.ernietheattorney.net/), and William Hornsby, Staff Counsel at the American Bar Association.

While the course is marketed towards law students and professors, anyone can register and participate. The presentations will be recorded and posted online if you miss a session.

You can get more information or register at http://tdlp.classcaster.net/2012/01/24/welcome/

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