February 15, 2008
Jim Calloway, an active member of the ABA Law Practice Management Section from Oklahoma City is the featured speaker for “Solo and Small Firm Power: The Best Things Come in Small Packages,” to be held in conjunction with a Tech Fair and Vendor Show at the Columbus Bar on Friday, March 7, 9 a.m. – 4:40 p.m. for 6.0 hours of CLE credit, including 1.0 ethics.
The segment of “Getting Paid for Hard Work” will help practitioners learn how to reduce their accounts receivable and improve their cash flow with proven techniques. As Mr. Calloway states, “Getting the work done is sometimes only half the battle, and sending your statement doesn’t always result in getting paid.” Calloway will teach how to recognize in advance the warning signs of clients who can’t or won’t later pay their bills. In addition, a variety of topics will be covered including evergreen retainers, accepting credit cards, alternative billing practices, monitoring slow-paying accounts and designing internal collection systems to help your bottom line.
Mr. Calloway will also deal with the problem of client retention in his segment titled “Keep ‘em Coming Back for More: The Secrets of Client Satisfaction and Retention.”
Calloway shares, “Satisfied clients are those who return for more services in the future and recommend your firm to their friends and colleagues. Dissatisfied clients bad mouth you to others and sometimes file grievances. Corporate America spends millions of dollars trying to improve customer satisfaction, while many lawyers just hope that doing good legal work is enough.” Learn about client satisfaction improvement techniques that will supercharge your practice while at the same time reducing your stress.
Other topics included in the conference are a fast-paced technology segment “60 Tips in 60 Minutes” with Calloway and Brett Burney, a technology consultant from Cleveland, and “Using Technology to Market Your Practice”; a segment on marketing your firm titled “Who Wants to Increase Profits” featuring John M. Alton; and “How NOT to Commit Malpractice with Your PC” with Burney and Calloway.
Jim Calloway’s participation in the conference is made possible through the generous sponsorship of ProNational Insurance Company and Hilb Rogal and Hobbs. Cost for this all-day conference that includes lunch is a low $99 prepaid/$125 day of for members, $150 prepaid/$175 day of for non-members. Register online by clicking here, or phone 614/221.4112 for event #3775. Register early. At these prices, spaces are filling quickly.