Management?! I'm a lawyer! I don't know how to manage a business, or people, or change! Oh, but you can learn!
Leading your team and creating a positive culture are critical to the success of your firm. And remember, your people are your greatest asset. Take the time to do this right.
How do your cases flow? How do you WANT them to flow? What are the milestones, who is responsible for what? Process mapping isn't just for giant firms and sophisticated practice areas.