I took advantage of the CBA's arrangement with National United Brokers to obtain information about the insurance benefits available to members. I had already signed up for a Medicare Advantage plan, but I honestly had no idea if it was the best plan for me. So, I intended to do some research by attending several different “seminars” to get a better understanding of the various Medicare options. I’m so glad I started with Suzanne, from National United Brokers. She explained everything clearly, directly, simply and in an efficient time period. As it turned out, I was in the best plan for me. She told me to stay in my plan, but now I knew why and why the other options were not the best for me. She took her time with me even assuming that I would stay with the company/agent who had signed me up two years ago. She did such a great job. She was not helping me with any objective that I would switch to her as my agent, but I decided to switch to her/her company (keeping my same advantage plan) because of the quality of her advice for my benefit. I saved hours not having to attend the seminars I had planned to attend, got a great education, and great advice. This is a great member service.